QGate KnowledgeBaseQGate KnowledgeBase RSS 2.0 Feedhttp://knowledge.qgate.co.uk/knowledge@qgate.co.ukThu, 09 Sep 2010 22:27:25 GMT20QGate KnowledgeBaseCRMMigratehttp://knowledge.qgate.co.uk/article.aspx?id=10257<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>This article provides the pre-reqs and steps required to use the CRMMigrate product. QGate is able to carry out the migration process as a service, or you may elect to carry out the migration yourself. If you use the QGate Migration Services, this can be run with CRMMigrate “hosted” by yourselves/client or QGate can host.This article has sections to cover all approaches.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:Tahoma;&nbsp;&nbsp;panose-1:2 11 6 4 3 5 4 4 2 4;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;fonMon, 09 Feb 2009 16:43:00 GMTKnowledgeBase AdminUninstalling PowerEntry version 5.xhttp://knowledge.qgate.co.uk/article.aspx?id=10107<B>Abstract:</B> <A name="Uninstall PowerEntry Version 5.x"></A><P style="MARGIN-TOP: 12pt; MARGIN-BOTTOM: 12pt" align=left><SPAN style="FONT-SIZE: 14pt; COLOR: #9a98b6; FONT-FAMILY: 'Arial'"><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'"><FONT color=#000000>The use of QGate KnowledgeBase articles is subject to our Terms and Conditions of use - </FONT></SPAN></SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: #978fb5; FONT-FAMILY: 'Arial'"><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'"><A href="http://knowledge.qgate.co.uk/article.aspx?id=10088">View Terms and Conditions</A>.</SPAN></SPAN></P><P style="MARGIN-TOP: 12pt; MARGIN-BOTTOM: 12pt" align=left><SPAN style="FONT-SIZE: 14pt; COLOR: #978fb5; FONT-FAMILY: 'Arial'"><B>Uninstalling PowerEntry Version 5.0</B></SPAN></P><P style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'">If you are updating to PowerEntry version 6.x from any previous version you will need to uninstall that previous version of PowerEntry. PowerEntry version 6 has been built in the new SalesLogix Active Script format with revised supporting table structures and therefore is not compatible with previous versions.</SPAN></P><P style="MARGIN-TOP: 18pt; MARGIN-BOTTOM: 12pt" align=left><SPAN style="FONT-SIZE: 14pt; COLOR: #9a98b6; FONT-FAMILY: 'Arial'"><B>Uninstall the PowerEntry Bundle (No Remote Users)</B></SPAN></P><P style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'"><B>NOTE</B></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'"> - Certain instances the Saleslogix uninstall functions for bundles does not work in removing all elements. Manual steps have been included with supporting uninstall (delete) scripts to assist in these cases.</SPAN></P><P style="MARGIN-TOP: 12pt; MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; COLOR: #ff0000; FONT-FAMILY: 'Arial'"><B><U>Mon, 12 Jan 2009 11:11:00 GMTKnowledgeBase AdminParibus for SageCRM Compatibility Guidehttp://knowledge.qgate.co.uk/article.aspx?id=10244<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>This article details the versions of SageCRM that the Paribus plug-in has been tested to be compatible with. Note: Compatibility with a specific version of SageCRM always assumes that the latest version of “Paribus for SageCRM” is being used. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";&nbsp;&nbsp;panose-1:2 15 7 4 3 5 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;Fri, 21 Nov 2008 16:41:00 GMTKnowledgeBase AdminPowerEntry (intelliSearch) comparion to Saleslogix Match Records in 7.5http://knowledge.qgate.co.uk/article.aspx?id=10248<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>This document looks at a functional comparison between the PowerEntry V6.2 .x for the Saleslogix LAN client, incorporating intelliSearch and the data matching facility available within Sage Salesogix 7.5 release. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:Tahoma;&nbsp;&nbsp;panose-1:2 11 6 4 3 5 4 4 2 4;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0Tue, 28 Oct 2008 16:27:00 GMTKnowledgeBase AdminError 3219 received when merging contactshttp://knowledge.qgate.co.uk/article.aspx?id=10246<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Process: opening member record TableFunction: MergeEntitySlxV6Error Code: 3219Error Description: Operation is not allowed in this contextWe have now identified that the SalesLogix CONTACT table now sports the following none-standard database triggers:- sbContact_pop- sbContactEmailUpdateWe can further confirm that the ‘sbContact_pop’ trigger is the cause of the Paribus merge issue (e.g. ‘Not allowed in this context’).</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:Tue, 07 Oct 2008 16:13:00 GMTKnowledgeBase AdminQTIP - QGate Testing Issue Portalhttp://knowledge.qgate.co.uk/article.aspx?id=10245<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>QTIP is QGate's internet based issue logging system for project & software related work that has not yet 'Gone Live' (e.g. Beta releases). It enables all parties to have visibility of the issues that have arisen and monitor their progress to resolution.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:Tahoma;&nbsp;&nbsp;panose-1:2 11 6 4 3 5 4 4 2 4;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";&nbsp;&nbsp;panose-1:2 15 7 4 3 5 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:iMon, 06 Oct 2008 14:59:00 GMTKnowledgeBase AdminParibus Error - Text property is read-onlyhttp://knowledge.qgate.co.uk/article.aspx?id=10243<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>The Error "'Text' property is read-only" occurs every time you open the Manage Control Database window in Paribus. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}p.MsoHeadMon, 29 Sep 2008 18:48:00 GMTKnowledgeBase AdminSlow performance opening attachmentshttp://knowledge.qgate.co.uk/article.aspx?id=10242<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>When opening images from the SalesLogix Attachment tab, the time take is very slow using the default program of ‘Windows Picutre and Fax Viewer’. Performance is considerably quicker using other programs such as ‘Paint’ or ‘Internet Explorer’.Right-click the attachment and choose ‘Open With’ and choose either ‘Paint’ or ‘Internet Explorer’.Tick the box to ‘Always use the selected program to open this kind of file’.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-faWed, 03 Sep 2008 14:45:00 GMTKnowledgeBase AdminChanging the format of telephone numbers in intelli-CTi For SalesLogixhttp://knowledge.qgate.co.uk/article.aspx?id=10237<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Telephone numbers in intelli-CTi are managed by a system called intelli-TNS (Telephone Number System). To provide accurate dialling and callerID lookups intelli-TNS stores its telephone numbers in its own database tables, separately from the Account/Contact records in SalesLogix. It also keeps the Account and Contact database tables updated with any changes made.intelli-CTi uses the intelli-TNS data when dialling numbers, looking up callers and displaying telephone numbers on the screen.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;Wed, 20 Aug 2008 15:41:00 GMTKnowledgeBase AdminCorrect procedure for removal of SalesLogixhttp://knowledge.qgate.co.uk/article.aspx?id=10236<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>1. Via add and remove programs remove the SalesLogix client (as below)2.If the user has admin tools and servers installed remove this as well3. Once this is removed, remove the SalesLogix folder from the installed location (normally C:\Program Files)4. From start, run then type regedit5. From HKEY_Local_Machine find the SalesLogix folder and remove this</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:Calibri;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin:0cm;&nbsp;&nbsp;margin-bottom:.0001pt;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtTue, 19 Aug 2008 13:32:00 GMTKnowledgeBase AdminSalesLogix Performance Issueshttp://knowledge.qgate.co.uk/article.aspx?id=10235<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Navigating around SalesLogix can take a very long time; opening views/tabs can take some time and there are unexpected pauses that did not occur in prior versions.Currently there is an issue with SalesLogix not setting the grid property :BindID in time prior to the data in that control being activated. This has the unfortunate side-effect of bringing back all rows. However, a split second later the BindID is set and then the grid is refreshed again. As you can imagine, in the case of Notes-Hi</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:Consolas;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margiFri, 15 Aug 2008 16:02:00 GMTKnowledgeBase Adminintelli-CTi with Sage CRM v6.0 - v6.1 and Sage 200 Suitehttp://knowledge.qgate.co.uk/article.aspx?id=10175<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Some of the patches for Sage CRM version 6.0 and 6.1 have a serious issue when running with intelli-CTi. This causes a serious error resulting in Microsoft Internet Explorer automatically closing down.To resolve this issue it is suggested to update to the newest patch level for Sage CRM.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottTue, 12 Aug 2008 11:55:00 GMTKnowledgeBase AdminConfiguring intelliSync Activitieshttp://knowledge.qgate.co.uk/article.aspx?id=10227<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Intellisync for SalesLogix allows users to share SalesLogix information with a variety of Groupware applications such as Microsoft Outlook, GroupWise, and Lotus Notes. Some key features include:Synchronizing activities and contacts between SalesLogix and Groupware applications.The SalesLogix Address Book is created when Intellisync is installed. Users can access the attendee availability tab, as well as, email addresses for SalesLogix and non-SalesLogix users.Before running Intellisync for Sale</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{marginMon, 04 Aug 2008 08:50:00 GMTKnowledgeBase AdminManaging a User who is leaving your companyhttp://knowledge.qgate.co.uk/article.aspx?id=10229<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>When a user leaves your company, the beast option is to convert the user to a Retired User. Retired users do not use a license and cannot log on, but thir name is preserved in the SalesLogix database. This prevents history records from displaying "Unknown User"</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99Mon, 04 Aug 2008 08:50:00 GMTKnowledgeBase AdminRe-align Activitieshttp://knowledge.qgate.co.uk/article.aspx?id=10228<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>The purpose of activity realignment is to change the owner of the activity records in the SalesLogix ACTIVITY and USER_ACTIVITY tables. The process is run by selecting a source user, adding a custom condition (if necessary), and then selecting a target user for these activities to be reassigned to. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;mMon, 04 Aug 2008 08:50:00 GMTKnowledgeBase AdminAdding a SalesLogix Licensehttp://knowledge.qgate.co.uk/article.aspx?id=10225<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>How to add a new SalesLogix License using the SalesLogix Administrator. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;fonMon, 04 Aug 2008 08:49:00 GMTKnowledgeBase AdminintelliSync - Advanced Noteshttp://knowledge.qgate.co.uk/article.aspx?id=10226<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Advanced Notes - IntelliSync for SalesLogixData ExchangeThe following table lists types of data exchanged between SalesLogix and Groupware applications.ApplicationRelated DataSalesLogixAppointment (Main)Contacts (Account)Events (Vac.Holiday)Timeless AppointmentsTo DoOutlookCalendarContacts (Company Name)CalendarCalendarTasksLotus NotesCalendarAddress (Company)Anniversary Calendar PlannerAnniversary Calendar PlannerCalls To DoNote Due t</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pMon, 04 Aug 2008 08:49:00 GMTKnowledgeBase AdminModifying a Picklisthttp://knowledge.qgate.co.uk/article.aspx?id=10224<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>A pick list is a list of values that you can select from when entering data in a field. For example, in a City field, the user can select from a list of cities rather than typing in a value. Pick lists are useful because they eliminate keystrokes and encourage correct, consistent data entry. When pick lists are synchronized, they provide consistent information across databases.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;Mon, 04 Aug 2008 08:49:00 GMTKnowledgeBase AdminCreating a SalesLogix Teamhttp://knowledge.qgate.co.uk/article.aspx?id=10222<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Use the Teams view to manage teams. Teams can consist of users, departments, and other teams. You might create teams based on region, territory, type of account, or department. Users can belong to more than one team.When creating a team, you must select one person as the team owner. The team owner is assigned the Team Owner security profile. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}Mon, 04 Aug 2008 08:49:00 GMTKnowledgeBase AdminMerging SalesLogix Recordshttp://knowledge.qgate.co.uk/article.aspx?id=10220<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Over time, your SalesLogix database may become very large, and may contain duplicate contact and account records. To help ensure the database contains only useful data, and to improve performance, you can merge duplicate Account and Contact records. The Merge Records feature, found on the Contacts and Accounts List views, is a quick way to eliminate duplicate accounts or contacts. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-Wed, 16 Jul 2008 11:10:00 GMTKnowledgeBase AdminRe-align Territorieshttp://knowledge.qgate.co.uk/article.aspx?id=10221<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Use territory realignment to reassign ownership of accounts based on the account owner, the account manager, or a custom group. To change ownership without running territory realignment, review the change of ownership scenarios and the correct feature to use for each.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;Wed, 16 Jul 2008 11:10:00 GMTKnowledgeBase AdminExecute SQLhttp://knowledge.qgate.co.uk/article.aspx?id=10219<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Use the Execute SQL dialog box to create or edit a SQL query and run it against the host database and/or remote databases. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:ArWed, 16 Jul 2008 11:10:00 GMTKnowledgeBase AdminCheck for Duplicate Account or Contact Recordshttp://knowledge.qgate.co.uk/article.aspx?id=10217<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Use the Check for Duplicates Wizard to eliminate duplicate accounts or contacts. You can search for duplicates of a particular record, duplicates of a record within a certain group (provided it is not an ad hoc group), or all duplicates within the database.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6Wed, 16 Jul 2008 11:09:00 GMTKnowledgeBase AdminJoins - Overview and the Types of Joinshttp://knowledge.qgate.co.uk/article.aspx?id=10218<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>When you join tables, you create a link between two tables using a data field that exists in both tables. There are three Join Types used in SalesLogix: Inner, Left and Right. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:winWed, 16 Jul 2008 11:09:00 GMTKnowledgeBase AdminRemoving redundant Foldershttp://knowledge.qgate.co.uk/article.aspx?id=10214<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>After un-installing all SalesLogix components through Add/Remove Programs, check that the following folders have been removed. If they haven’t, it is safe to remove them manually. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:wWed, 16 Jul 2008 11:09:00 GMTKnowledgeBase AdminRunning the Integrity Checkerhttp://knowledge.qgate.co.uk/article.aspx?id=10216<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Integrity Checker is a SalesLogix utility you can use to locate errors and correct records in your database. This utility can be launched through the SalesLogix Administrator, or as a standalone application (by opening Windows Explorer and clicking SLXDBChecker.exe). To be able to access Integrity Checker, users must be assigned an Admin role with the appropriate rights. Integrity Checker uses libraries of tests. Each library is a file containing one or more tests. The SalesLogix Standard library o</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{marginWed, 16 Jul 2008 11:09:00 GMTKnowledgeBase AdminStopping Automatic Logon to SalesLogixhttp://knowledge.qgate.co.uk/article.aspx?id=10215<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>If you have configured a user’s profile to automatically logon using Windows authentication then this will mean that the SalesLogix Client will never prompt you for a username/password. This can cause problems if..1)&nbsp;&nbsp;You want to log on to a different database or2)&nbsp;&nbsp;The connections defined are for a old/invalid database</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pWed, 16 Jul 2008 11:09:00 GMTKnowledgeBase AdminPurging Recordshttp://knowledge.qgate.co.uk/article.aspx?id=10212<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>It is a good idea to periodically remove old or unnecessary data from your database. Use the Purge Records Wizard to delete contact, account, or opportunity records and related data. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25ptWed, 16 Jul 2008 11:08:00 GMTKnowledgeBase AdminRemoving the intelliSync Configurationhttp://knowledge.qgate.co.uk/article.aspx?id=10213<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>If you are configuring intelliSync and want to ensure that any previous intelliSync configuration has been cleared, you can remove the following folders manually. Please ensure you are not logged into SalesLogix when you remove these. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:aWed, 16 Jul 2008 11:08:00 GMTKnowledgeBase AdminReplace Data Wizardhttp://knowledge.qgate.co.uk/article.aspx?id=10211<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Use the Replace Data Wizard to replace one or more values with another value in contact, account, or opportunity records. Before you open the Replace Data Wizard, you must select the contact, account, or opportunity group that contains the data you want to replace.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-lefWed, 16 Jul 2008 11:08:00 GMTKnowledgeBase AdminReleasing Pluginshttp://knowledge.qgate.co.uk/article.aspx?id=10210<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Releasing a plugin allows other users to access the plugin in SalesLogix. Before you release the plugin, only the plugin owner has access to it. If a released plugin is changed, the changes are not available until you re-release the plugin.A plugin must be saved before it can be released.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;fonWed, 16 Jul 2008 11:08:00 GMTKnowledgeBase AdminScheduling & Configuring the Sync Servicehttp://knowledge.qgate.co.uk/article.aspx?id=10209<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>A synchronization cycle is the time required by the Sync Server to process changes and generate files for the remote users.•&nbsp;&nbsp;The time it takes to complete the sync cycle depends on the number of TEFs sent, your synchronization method (RAS or FTP), and the amount of traffic on your network.•&nbsp;&nbsp;For best results you should run synchronization during off-peak times or after business hours.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-Wed, 16 Jul 2008 11:08:00 GMTKnowledgeBase AdminCreating a Sales Processhttp://knowledge.qgate.co.uk/article.aspx?id=10208<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Use sales processes to guide sales people through the steps necessary to complete a sale.Sales processes recalculate the probability of close based on the current step of the sales process.You can use pre-defined processes, or create your own on an opportunity-by-opportunity basis.Sales processes are created based upon deal size, product line, territory or any other aspect that defines how a potential sale should progress through the pipeline.A sales process is organized into stages that cont</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";}@font-face&nbsp;&nbsp;{font-family:"CG Omega";&nbsp;&nbsp;panose-1:0 0 0 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margWed, 16 Jul 2008 11:07:00 GMTKnowledgeBase AdminInstalling a Bundlehttp://knowledge.qgate.co.uk/article.aspx?id=10206<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Bundle Manager controls the installation and removal of bundles in your Sage SalesLogix database. The Bundle Manager lists the bundles you have already added to your installation. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:wWed, 16 Jul 2008 11:07:00 GMTKnowledgeBase AdminSynchronization Folders, Files, Tables and Databaseshttp://knowledge.qgate.co.uk/article.aspx?id=10207<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>After the Sync Server is cycled the first time, the majority of sync-related folders are automatically created while several files, tables and databases are populated. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:17.85pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;Wed, 16 Jul 2008 11:07:00 GMTKnowledgeBase AdminInstalling SLXSystem as a Servicehttp://knowledge.qgate.co.uk/article.aspx?id=10205<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>The SLXSystem service starts and stops when connections are made to the database. However, by default, the SLXSystem.exe continues to shut down after 1 minute. If necessary, you can set the service to remain open for a set amount of time before shutting down. To set a specific amount of time for the service to remain open, add the registry key HKLM\SOFTWARE\SalesLogix\ShutDownDelay(DWORD). The key accepts values from 1 through to 1440, where the value indicates the number of minutes the serv</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;Thu, 19 Jun 2008 09:45:00 GMTKnowledgeBase AdminTAPI Device does not show up using Cisco CallManager TSP v3.3http://knowledge.qgate.co.uk/article.aspx?id=10197<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>When installing the Cisco TAPI Service Provider (TSP) for Cisco Call Manager 3.3, there is a known issue of the TAPI device not showing in the intelli-CTi TAPI device list.A possible workaround is to install the Cisco IP SoftPhone application, which also requires the TSP to be present. During the installation of the IP SoftPhone, potentially any missing files that were not installed during the TSP installation are deployed.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;Fri, 02 May 2008 14:31:00 GMTKnowledgeBase Adminintelli-CTi Compatibility Guidehttp://knowledge.qgate.co.uk/article.aspx?id=10201<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>The Known Compatibility List below shows those telephony systems that have been tested with intelli-CTi and have been proved to function correctly, either in a test scenario or a real-world customer environment.In this context, “function correctly” means that the telephony system works with intelli-CTi within the limitations imposed by both the telephony system itself (or the protocol it uses, i.e. TAPI or TSAPI / CSTA) and intelli-CTi. Not all functionality of a given telephony system is supp</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";&nbsp;&nbsp;panose-1:2 15 7 4 3 5 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bTue, 29 Apr 2008 18:42:00 GMTKnowledgeBase Adminintelli-CTi Integration with Cisco Unified Communications Manager/Call Manager Telephone Systemshttp://knowledge.qgate.co.uk/article.aspx?id=10198<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>intelli-CTi supports all Cisco Unified Communications Manager/CallManager telephone systems.intelli-CTi integration with Cisco Unified Communications Manager/CallManager telephone systems is supported by the following protocol:At the time of writing, it is not known whether the Cisco TSP is supported in a Citrix/Terminal Services environment.This document contains an example of the installation process for Cisco CallManager version 3.3. For further information relating to this version of t</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;Tue, 29 Apr 2008 13:27:00 GMTKnowledgeBase Adminintelli-CTi Integration with Toshiba Strata Telephone Systems using OAISYS Net Phonehttp://knowledge.qgate.co.uk/article.aspx?id=10200<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>intelli-CTi supports Toshiba Strata telephone systems by using the OAISYS Net Phone.intelli-CTi integration with Toshiba Strata telephone systems is supported by the following protocol:intelli-CTi is using the TSP (TAPI Service Provider) supplied by the Net Phone application, so the first step is to install Net Phone according to the manufacturer’s instructions.Once Net Phone is installed, you can configure the TSP as follows:</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.Tue, 29 Apr 2008 13:24:00 GMTKnowledgeBase Adminintelli-CTi with Mitel SX2000 Telephone Systemshttp://knowledge.qgate.co.uk/article.aspx?id=10199<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>intelli-CTi supports all Mitel SX2000 telephone systems.intelli-CTi integration with Mitel SX2000 telephone systems is supported by the following protocol:For intelli-CTi to be able to communicate with a Mitel SX2000 telephone system, you will need the following:Ensure that each workstation the will run intelli-CTi can communicate across the network to the Application Services Unit.The Mitel TAPI TSP should be installed on each workstation that will use intelli-CTi. The Mitel TAPI TSP is</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;Tue, 29 Apr 2008 13:24:00 GMTKnowledgeBase AdminDatabase user permissions required to use Paribushttp://knowledge.qgate.co.uk/article.aspx?id=10190<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Describes the database permissions and server roles needed to log in to and/or create a Paribus Control Database without using the 'sa' account. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";&nbsp;&nbsp;panose-1:2 15 7 4 3 5 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:wiMon, 14 Apr 2008 13:12:00 GMTKnowledgeBase AdminParibus login problem with SQL Server 2005http://knowledge.qgate.co.uk/article.aspx?id=10192<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>There was an issue when logging into Paribus using SQL Server 2005 for the Control Database, which has been resolved in Paribus version 1.3.3. This article provides a work-around that can be used for those on versions prior to 1.3.3. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";&nbsp;&nbsp;panose-1:2 15 7 4 3 5 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-lMon, 14 Apr 2008 13:08:00 GMTKnowledgeBase AdminResolve Broken PowerEntry Custom Events in PE v6.2http://knowledge.qgate.co.uk/article.aspx?id=10188<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>In PowerEntry version 6.2.5 the PowerEntry Framework was updated to extend the custom event handlers to accommodate addition parameters being passed into the custom events.As a result this change had the unfortunate affect of breaking one of the standard custom events.And although this negative affect was foreseen it was considered necessary for the greater good of the product moving forward.We greatly apologise for the inconvenience this change has caused.Signature of the Is</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Courier;&nbsp;&nbsp;panose-1:2 7 4 9 2 2 5 2 4 4;}@font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-rigTue, 26 Feb 2008 12:10:00 GMTKnowledgeBase AdminHow to resolve duplicate PowerEntry/intelliSearch Menushttp://knowledge.qgate.co.uk/article.aspx?id=10187<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>As can sometimes happen, the PowerEntry and/or intelliSearch menu items can appear in isolation to the rest of the SalesLogix standard menus and thus duplicating the main SalesLogix menu structure.This issue occurs as a result of the SalesLogix Menu items load sequence. The SalesLogix standard menu set is defined within the System:Standard Menus plug-in, which should ordinarily reside as the first menu plug-in in the menu load sequence.</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;foTue, 26 Feb 2008 11:27:00 GMTKnowledgeBase AdminHow to use the intelli-CAT test harness for intelli-CTihttp://knowledge.qgate.co.uk/article.aspx?id=10174<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>To monitor the behaviour of your phone system and understand what data it passes to intelli-CTi, use QGate's intelli-CAT test harness. </title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";&nbsp;&nbsp;panose-1:2 15 7 4 3 5 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;text-align:right;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:normal;&nbsp;&nbsp;font-style:italic;}h6&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:18.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:9.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;Mon, 10 Dec 2007 11:08:00 GMTKnowledgeBase AdminMissing PowerEntry on edit menuhttp://knowledge.qgate.co.uk/article.aspx?id=10172<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>We were asked the following question from one of our customers “For at least a few of our users the powerentry functions are not showing up on their menus (“Edit Account (PowerEntry)”, “Edit Contact (PowerEntry), and “PowerEntry Settings...”), despite them being enabled against the user.This seems to be a user based problem as I can log in as myself on a machine and receive no problems, but when logging in as one of the offending users (on the same machine) these options do not display.”</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;Fri, 23 Nov 2007 11:04:00 GMTKnowledgeBase AdminSetting up a SalesLogix Test Environmenthttp://knowledge.qgate.co.uk/article.aspx?id=10171<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>Setting up a SalesLogix Test Environment1) Add a SQL user called sysdba to your SQL server installation if one doesn’t already exist (See the SalesLogix Implementation Guide for details)2) Take a backup of the Live SalesLogix database and restore it to a new database on your SQL ServerNote: If a Sync Server license is installed on the production database, make changes to the test database before logging on with any SalesLogix product (Client, Administrator, Architect, or Sync Server)3) Onc</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;Fri, 23 Nov 2007 11:03:00 GMTKnowledgeBase AdminUsing intelli-CTi with Sage CRM (MME) version 5.8http://knowledge.qgate.co.uk/article.aspx?id=10108<B>Abstract:</B> <P style="MARGIN-TOP: 12pt; MARGIN-BOTTOM: 12pt" align=left><SPAN style="FONT-SIZE: 14pt; COLOR: #978fb5; FONT-FAMILY: 'Arial'"><B>Using intelli-CTi with Sage CRM (MME) version 5.8</B></SPAN></P><P style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'">This article outlines the necessary steps required to integrate QGate’s telephony integration product intelli-CTi, with Sage CRM (MME) version 5.8.</SPAN></P><P style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'"><B>Note</B></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'">: intelli-CTi is now fully integrated into Sage CRM version 6.0, so you do not need to perform the tasks outlined in this article if using version 6 or above.</SPAN></P><P style="MARGIN-TOP: 18pt; MARGIN-BOTTOM: 12pt" align=left><SPAN style="FONT-SIZE: 12pt; COLOR: #000000; FONT-FAMILY: 'Arial'"><B>Overview</B></SPAN></P><P style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'">Sage CRM (version 5.8) provides support for telephony integration for both the creation of outbound calls and the receiving of inbound calls (screen-popping).</SPAN></P><P style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'">The inherent integration provided by version 5.8 of Sage CRM relies upon support for TAPI devices installed on your local machine.</SPAN></P><P style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt; MARGIN-LEFT: 99pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial'">In this article we will illustrate how this support can be switched to use the telephony support of QGate’s intelli-CTi product.</SPAN></P><P style="MARGIN-TOP: 18pt; MARGIN-BOTTOM: 12pt" align=left><SPAN style="FONT-SIZE: 12pt; COLOR: #000000; FONT-FAMILY: 'Arial'"><B>What You Will NThu, 28 Jun 2007 16:51:00 GMTKnowledgeBase Adminintelli-CTi Integration with Panasonic Telephone Systemshttp://knowledge.qgate.co.uk/article.aspx?id=10162<B>Abstract:</B> <html><head><meta http-equiv=Content-Type content="text/html; charset=windows-1252"><meta name=Generator content="Microsoft Word 11 (filtered)"><title>intelli-CTi Integration with Panasonic Telephone SystemsSupported Telephone Systems/Protocolsintelli-CTi supports all Panasonic KX-TDA telephone systems. For support for other Panasonic telephone systems, please contact QGate Software.intelli-CTi integration with Panasonic KX-TDA telephone systems is supported by the following components/protocols:- Microsoft TAPI Server Component.- Microsoft TAPI Protocol, via the Panasonic TAPI Service Provider (TSP).Support for Citrix/Terminal Services</title><style><!-- /* Font Definitions */ @font-face&nbsp;&nbsp;{font-family:Wingdings;&nbsp;&nbsp;panose-1:5 0 0 0 0 0 0 0 0 0;}@font-face&nbsp;&nbsp;{font-family:"Arial Rounded MT Bold";} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:6.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;font-size:11.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;}h1&nbsp;&nbsp;{margin-top:0cm;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:24.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-before:always;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;border:none;&nbsp;&nbsp;padding:0cm;&nbsp;&nbsp;font-size:14.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h2&nbsp;&nbsp;{margin-top:18.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:12.0pt;&nbsp;&nbsp;margin-left:0cm;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:13.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:#978FB5;&nbsp;&nbsp;font-weight:bold;}h3&nbsp;&nbsp;{margin-top:12.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:12.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;}h4&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;&nbsp;&nbsp;page-break-after:avoid;&nbsp;&nbsp;font-size:10.0pt;&nbsp;&nbsp;font-family:Arial;&nbsp;&nbsp;color:windowtext;&nbsp;&nbsp;font-weight:bold;&nbsp;&nbsp;font-style:italic;}h5&nbsp;&nbsp;{margin-top:6.0pt;&nbsp;&nbsp;margin-right:0cm;&nbsp;&nbsp;margin-bottom:3.0pt;&nbsp;&nbsp;margin-left:99.25pt;Thu, 28 Jun 2007 16:47:00 GMTKnowledgeBase Admin